Medical Receptionist

Are you an experienced Medical Receptionist looking to join a professional specialist surgical practice?

Silver Search Recruitment is seeking an experienced Medical Receptionist to join a well-established surgical practice in Hurstville. Working closely with the Practice Manager and surgeon, you will play an important role in the smooth day-to-day running of the practice and ensuring patients receive a warm, professional and seamless experience.

The Role

• Provide friendly and professional reception and patient support
• Manage incoming calls, enquiries, emails and patient correspondence
• Schedule appointments and manage the doctor's diary
• Coordinate patient bookings and follow-ups
• Process patient billing, payments and receipting
• Prepare and manage patient documentation
• Liaise with hospitals, medical specialists and other healthcare providers
• Assist with theatre and procedure bookings
• Provide administrative support to the Practice Manager
• Assist with the day-to-day administration and organisation of the practice
• Maintain accurate patient records and ensure information is kept up to date
• Support the Practice Manager with general office administration and practice operations

About You

• Previous experience as a Medical Receptionist within a specialist or private practice
• Surgical practice experience would be highly regarded
• Strong understanding of medical administration and patient billing
• Excellent communication and customer service skills
• Highly organised with excellent attention to detail
• Confident managing a busy workload and competing priorities
• Professional, warm and compassionate manner
• Ability to work independently while being a strong team player
• Experience with Genie or other medical practice software advantageous

What's on Offer

• Work alongside a respected specialist surgeon and experienced Practice Manager
• Supportive and professional working environment
• Hurstville location
• Full-time opportunity
• Varied role with responsibility beyond reception
• Long-term career opportunity
• Competitive salary based on experience

If you are an experienced Medical Receptionist who enjoys working in a busy specialist environment and would like to develop your skills while supporting both the Practice Manager and surgeon, we would love to hear from you.

To apply, please submit your resume or contact Silver Search Recruitment for a confidential discussion.