• 1300 557 046

Practice Manager/Senior Medical Receptionist

Date Advertised: 12-03-2019

Work Type: Permanent / Full Time

Location: Sydney

Reference: 2900685d

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Our client, is a well-established surgical weight loss practice. Their vision, mission and values are to ensure consistent high levels of customer service.

Working with a team of surgeons, psychologists and dietitians you will be responsible for ensuring premium customer service and optimal work flow is achieved throughout the practice.

Your key responsibilities will include:

• Administration services that fully support the delivery of quality clinical care
• High quality customer service and administration support to patients at all times
• Workflow is managed optimally using the administration resources available - driving the efficiency of the processes - appointments, flow of patients, triage of patients etc
• Be part of the reception team - scheduling appointments, answering phone calls, patient billing and receipting.
• Responsible for the rostering and mentoring of the reception team
• Coordinate and attend doctor, reception and nursing meetings
• Scheduling and assigning operational and work assignments to employees
• Design and implement office policies as required
• Establish office standards and procedures
• Maintain office efficiency by planning and implementing office systems, layouts and equipment procurement

Skills and Attributes:
• Previous administration experience in a customer service role
• High level of communication skills at all levels - written and verbal
• Ability to a lead a small team
• Ability to identify and work pro-actively to solve challenges
• Customer focused attitude
• HR experience would be an advantage
• Proactive, organised with a keen eye for detail
• Knowledge of relevant legislation (including employment, privacy, WH&S)

Please submit your resume with a cover letter to the link below.

Silver Search Pty Ltd
Specialists in Medical Administration roles:
E: info@silversearch.com.au
PH: 1300 557 046
W: www.silversearch.com.au